M8Goal

Help & Support

Having an issue? We’re here to help.

Contact Us

Email Support (Recommended)

Please email us at the address above. We will reply within 1–2 business days. To help us assist you faster, please include:

  • Your account information (registered phone number/email)
  • The time the issue occurred
  • Screenshots or a screen recording (if available)

Service Hours

Mon–Fri 9:00–18:00 (Beijing Time)

Responses may be slightly delayed on weekends and public holidays.

Frequently Asked Questions (FAQ)

Q: The app won’t open or keeps crashing?
A: Please try restarting the app or updating to the latest version. If the issue persists, contact us and include your device model and system version.
Q: How do I delete my account?
A: In the app, go to Settings → Account & Security → Delete Account and follow the instructions. After deletion, your data cannot be recovered.

If you’d like to add more Q&As, we recommend adding 2–3 real frequently asked questions to help users solve issues faster.

About Us

M8Goal is dedicated to providing a stable and smooth real-time interactive experience for users worldwide. We value every piece of feedback and continuously improve our product. For suggestions or partnership inquiries, feel free to contact us via the email above.